Complaints Procedure     

        At 1stClassBet.com, we pride ourselves on delivering a personal, first-class level of service to all our customers.         We always aim to resolve any concerns quickly, fairly, and efficiently, and we hope to keep formal complaints to         a minimum through our responsive support.     

        If you do have a complaint, we encourage you to contact us as soon as possible so we can investigate and resolve         the matter promptly.     

How to Contact Us

        For the fastest response, please contact us initially via:     

        WhatsApp:         07985147655     

        Alternatively, you can email us at:         
        Email:         support@1stclassbet.com     

        When contacting us, please include as much detail as possible, including:     

        
• Your full name and account details
        
• A clear description of the issue
        
• Relevant dates and times
        
• Any supporting screenshots or information
    

        Providing full details will help us investigate and resolve your complaint as quickly as possible.     

        We are committed to handling all complaints fairly, confidentially, and in a timely manner.